MC² Life Coaching — Terms & Conditions
Effective Date: June 29, 2026
Please read these Terms & Conditions carefully before accessing or purchasing any MC² Life Coaching program, product, or service. By creating an account, enrolling in any program, or making a purchase, you agree to be bound by these terms in full.
1. About MC² Life Coaching
MC² Coaching, LLC d/b/a MC² Life Coaching ("MC²," "we," "us," or "our") is a premium coaching and transformation company. Our programs are delivered through our online platform hosted at mc2lifecoaching.com and related Thinkific-hosted platforms. MC² programs are designed for high-functioning individuals navigating major life transformation, including but not limited to divorce, career reinvention, and personal identity work.
MC² Life Coaching works with a roster of independent coaches and specialists ("Coaches") who deliver programs and services on behalf of or in affiliation with MC². These Coaches may operate as independent contractors and are not employees of MC² Life Coaching, LLC. References to "our coaches," "your coach," or similar language throughout these Terms refer to any MC²-affiliated Coach delivering services to you, regardless of their employment or contractor status.
MC² Life Coaching is not a therapy practice, mental health provider, legal firm, or financial advisory service. Nothing offered by MC² or its Coaches constitutes therapy, legal advice, financial advice, or medical advice of any kind.
2. Acceptance of Terms
By accessing our website, creating an account, enrolling in any program or course, or making any purchase, you ("Client," "student," or "you") agree to be legally bound by these Terms & Conditions, our Privacy Policy, and any program-specific agreements presented at enrollment. If you do not agree to these terms, you may not use our services.
These terms apply to all MC² programs, products, digital downloads, memberships, group programs, 1:1 coaching engagements, community spaces, and any other offerings delivered by MC² or its affiliated Coaches, now or in the future.
3. Eligibility
You must be at least 18 years of age to purchase or enroll in any MC² program. By enrolling, you represent and warrant that:
- You are at least 18 years of age;
- You have the legal capacity to enter into a binding agreement;
- You are not prohibited from receiving services under applicable law;
- All information you provide to us is accurate and complete.
4. Programs, Products & Services
4.1 Program Descriptions
MC² offers a range of coaching programs, courses, digital products, and memberships delivered by MC² and/or its affiliated Coaches. Program descriptions, structures, and deliverables are outlined on the relevant product page at the time of enrollment. MC² reserves the right to adjust program structure, scheduling, content, delivery format, or the assigned Coach at its discretion, provided the core scope of the program is maintained.
MC² further reserves the right to substitute an alternative qualified Coach in the event that a scheduled Coach becomes unavailable for any reason, including illness, termination of an independent contractor relationship, or other circumstances outside MC²'s control. No substitution of a Coach shall entitle you to a refund or reduction in fees.
4.2 Independent Coaches
Coaches who deliver programs through MC² may be independent contractors and not employees of MC² Life Coaching, LLC. Each Coach is responsible for the professional quality and delivery of their own program content. MC² establishes platform standards, brand guidelines, and community rules that all Coaches are required to follow; however, MC² does not supervise, direct, or control the moment-to-moment delivery of coaching services by independent Coaches.
MC² makes reasonable efforts to ensure that all affiliated Coaches are qualified, experienced, and aligned with MC²'s standards. However, MC² does not warrant or guarantee the conduct, advice, or specific results produced by any individual Coach. If you have a concern about a Coach's conduct, please contact us at [[email protected]].
4.3 No Guarantee of Results
Coaching and transformation work is inherently personal. Your results will depend entirely on the effort, commitment, and application you bring to the work. MC² and its Coaches make no guarantees, representations, or warranties regarding specific outcomes, income results, legal outcomes, relationship outcomes, or any other life result arising from participation in any program.
Testimonials and case studies shared in our marketing materials reflect individual experiences and are not representative of typical results.
4.4 Not a Substitute for Professional Services
MC² coaching programs do not replace and are not a substitute for licensed therapy, psychological treatment, legal counsel, financial advice, or medical care. If you are experiencing a mental health crisis, please contact a licensed mental health professional or emergency services immediately.
If you are navigating a legal matter such as divorce proceedings, MC²'s coaching services work alongside but do not replace your legal representation. You are solely responsible for all legal decisions made in connection with your matter.
4.5 Program Prerequisites & Readiness
Certain programs may require completion of a prerequisite assessment, program, or readiness review. MC² reserves the right to decline enrollment, defer enrollment, or recommend an alternative program if it determines, in its sole discretion, that a client is not ready for a particular program. Any such determination does not constitute discrimination and is made solely in the interest of client success.
5. Payments & Fees
5.1 Pricing
All program prices are listed in U.S. dollars. Prices are subject to change. The price in effect at the time of your enrollment confirmation is the price that applies to your purchase.
5.2 Payment Plans
Where payment plans are offered, you agree to authorize all scheduled installment payments. Failure to complete scheduled payments does not release you from your financial obligation. MC² reserves the right to suspend or revoke access to program materials and community spaces in the event of a missed payment, without prejudice to its right to collect any outstanding balance.
Clients on payment plans who default on payment after accessing program materials remain liable for the full program fee. MC² may pursue collection of outstanding balances through any lawful means.
5.3 Taxes
You are responsible for any applicable taxes arising from your purchase. MC² will collect taxes where required by law.
5.4 Chargebacks
Initiating a chargeback or payment dispute without first contacting MC² to resolve the matter constitutes a material breach of these Terms. MC² reserves the right to immediately revoke access to all programs and services upon initiation of a chargeback, and to pursue collection of the full program fee plus any costs incurred in connection with the dispute.
6. Refund Policy
All sales are final. Due to the nature of digital content and the immediate delivery of program materials upon enrollment, MC² does not offer refunds except as expressly stated in a specific program agreement or as required by applicable law.
If you have a concern about your enrollment or experience, please contact us at [[email protected]] within 7 days of your purchase. We are committed to working in good faith to address legitimate concerns.
This no-refund policy applies to all programs, courses, digital downloads, memberships, and 1:1 coaching retainers, regardless of which Coach is assigned to deliver the program. Refunds will not be issued on the basis of dissatisfaction with outcomes, inability to attend scheduled sessions, personal circumstances, change of mind, or the substitution of a Coach.
7. Cancellations & Rescheduling
7.1 Group Programs & Cohort-Based Programs
Group program sessions are held on a fixed schedule. MC² does not offer makeup sessions for missed group calls. Recordings, where provided, are made available at MC²'s discretion.
MC² reserves the right to reschedule or cancel group sessions due to circumstances outside our control, including Coach illness or unavailability, technical failure, or other unforeseen events. In such cases, MC² will make reasonable efforts to reschedule within a comparable timeframe.
7.2 Private 1:1 Sessions
Private coaching sessions require a minimum of 48 hours' notice to cancel or reschedule. Sessions cancelled with less than 48 hours' notice, or missed without notice, will be forfeited and cannot be rescheduled or refunded.
If your assigned Coach cancels a private session, the session will be rescheduled at a mutually agreeable time at no cost to you.
7.3 Program Cancellation by MC²
MC² reserves the right to cancel or discontinue any program at any time, including in circumstances where an independent Coach becomes unavailable and a suitable replacement cannot be identified. In the event of cancellation of a program prior to its commencement, enrolled clients will receive a full refund. In the event of cancellation of an ongoing program, MC² will offer a prorated refund for sessions or content not yet delivered, at its sole discretion.
8. Intellectual Property
8.1 Ownership
All content, materials, frameworks, methodologies, tools, assessments, curricula, coursebooks, workbooks, videos, audio recordings, written materials, and other intellectual property delivered through MC² programs are the exclusive property of their respective creators and are protected by U.S. and international copyright, trademark, and intellectual property laws.
Each Coach who delivers programs through MC² retains ownership of their own independently developed intellectual property. MC² Life Coaching, LLC holds rights in the MC² brand, platform, and collective offerings. The assignment or licensing of intellectual property between MC² and its independent Coaches is governed by separate agreements between those parties and does not affect your rights or obligations as a client.
You acknowledge that by enrolling in a program, you are receiving a license to access and use program materials for personal use only. You are not acquiring any ownership interest in any intellectual property.
8.2 Limited License
Upon enrollment, you receive a limited, non-exclusive, non-transferable, revocable license to access and use program materials for your own personal transformation and development. This license does not permit you to:
- Copy, reproduce, distribute, or transmit any program materials in any form;
- Share login credentials or access with any other person;
- Use program materials for commercial purposes, training programs, or derivative works;
- Record any live coaching sessions, group calls, or community interactions without express written consent;
- Reverse-engineer, reproduce, or replicate any MC² or Coach framework, methodology, or curriculum for use in your own professional practice or business.
8.3 Enforcement
Unauthorized use or reproduction of any intellectual property delivered through MC² programs will result in immediate termination of access and may result in legal action by MC² and/or the applicable Coach.
9. Confidentiality & Community Standards
9.1 Confidentiality
MC² programs may include group coaching, community forums, peer discussion, and shared content. You agree to maintain strict confidentiality with respect to the personal information, stories, and disclosures shared by other participants. What is shared in the group stays in the group.
MC²'s Coaches similarly commit to maintaining the confidentiality of your personal information and disclosures, subject to legal obligations and safety exceptions described below.
9.2 Limits of Confidentiality
Confidentiality does not apply in situations where disclosure is required by law, court order, or where there is a reasonable belief of imminent risk of harm to you or to another person. In such circumstances, MC² or the applicable Coach may be required to disclose information to appropriate authorities.
9.3 Community Standards
MC² community spaces are premium, high-trust environments. All participants are expected to engage with integrity, respect, and professionalism. The following conduct is strictly prohibited:
- Harassment, bullying, or demeaning behavior directed at any participant, Coach, or MC² team member;
- Solicitation, self-promotion, or recruitment of other participants for outside products or services;
- Sharing, screenshotting, or redistribution of any community content without consent;
- Any conduct that disrupts the experience of other participants or the integrity of the program.
MC² reserves the right to remove any participant from a program or community space for violation of community standards, without refund.
10. The Coaching Relationship
The relationship between you and your MC²-affiliated Coach is a professional coaching relationship. It is not a therapeutic, fiduciary, legal, or medical relationship. Your Coach will not diagnose, treat, or prescribe. Your Coach will not provide legal advice or represent your legal interests in any proceeding.
You acknowledge that you are a capable, resourceful adult who takes full responsibility for your decisions, actions, and outcomes. The coaching relationship is designed to support your clarity, strategy, and personal accountability — not to manage your decisions for you.
You agree to engage honestly and in good faith, to complete program work to the best of your ability, and to communicate proactively if you are struggling with the pace or structure of the program.
Where a Coach is operating as an independent contractor, your coaching relationship is with that Coach through the MC² platform. MC² is not a party to the specific coaching conversations that take place between you and your Coach, though MC² retains administrative oversight of all programs delivered on its platform.
11. Independent Contractor Acknowledgment
You acknowledge and understand that certain Coaches who deliver programs through MC² may be independent contractors and not employees of MC² Life Coaching, LLC. As independent contractors:
- Coaches are responsible for their own professional conduct, qualifications, and the quality of their coaching delivery;
- Coaches are not authorized to make representations, warranties, or commitments on behalf of MC² Life Coaching, LLC beyond the scope of their assigned program;
- MC² is not vicariously liable for the independent acts, omissions, or negligence of any independent contractor Coach, except to the extent MC² has been negligent in its selection or oversight of that Coach;
- Any dispute arising specifically from the conduct of an independent contractor Coach should be directed to MC² in the first instance at [[email protected]].
12. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, MC² LIFE COACHING PROVIDES ALL PROGRAMS, PRODUCTS, AND SERVICES "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. THIS DISCLAIMER APPLIES TO PROGRAMS DELIVERED DIRECTLY BY MC² AND TO PROGRAMS DELIVERED BY INDEPENDENT CONTRACTOR COACHES THROUGH THE MC² PLATFORM.
MC² does not warrant that its platform will be uninterrupted, error-free, or free of viruses or other harmful components. MC² does not warrant that the results of any program will meet your expectations.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MC² LIFE COACHING, ITS OWNERS, COACHES (WHETHER EMPLOYEES OR INDEPENDENT CONTRACTORS), EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
MC²'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO MC² IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, the above limitations apply to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless MC² Life Coaching, its owners, Coaches (whether employees or independent contractors), employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any claim that your conduct caused damage to a third party.
15. Privacy
Your use of MC²'s services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
16. Electronic Communications & Marketing
By creating an account or enrolling in any MC² program, you consent to receive transactional communications from us electronically, including enrollment confirmations, session reminders, program updates, and administrative notices. These communications are necessary to the delivery of your program.
Separately, by opting in to MC² marketing communications, you consent to receive newsletters, program announcements, and other marketing content. You may unsubscribe from marketing communications at any time using the unsubscribe link in any email or by contacting us directly.
Your consent to transactional communications cannot be withdrawn while you are an active enrolled client, as these communications are necessary to the delivery of services.
17. Modification of Terms
MC² reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be posted on our website with a revised effective date. Your continued use of our services after such posting constitutes your acceptance of the modified terms.
For material changes, MC² will make reasonable efforts to notify enrolled clients via email. It is your responsibility to review these terms periodically.
18. Termination & Suspension
MC² reserves the right to suspend or terminate your access to any program, community, or platform at any time, with or without notice, for:
- Violation of these Terms & Conditions;
- Conduct that disrupts the experience of other participants;
- Non-payment of fees;
- Any conduct that MC² determines, in its sole discretion, to be harmful to the MC² community, brand, or coaching staff.
Termination for cause does not entitle you to any refund. MC²'s obligations to you cease upon termination, except for any obligations that survive termination by their nature, including confidentiality, intellectual property, indemnification, and dispute resolution provisions.
19. Dispute Resolution
19.1 Good Faith Resolution
Before initiating any formal dispute process, you agree to contact MC² in writing at [[email protected]] and provide a detailed description of the dispute. MC² will respond within 10 business days. Both parties agree to make a good faith effort to resolve the matter informally before pursuing formal remedies. Disputes involving the conduct of an independent contractor Coach will be handled by MC² in the first instance.
19.2 Binding Arbitration
If a dispute cannot be resolved informally, you and MC² agree that it shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court. The arbitration shall be conducted in [State], unless the parties agree otherwise. The arbitrator's decision shall be final and binding.
19.3 Class Action Waiver
YOU AND MC² AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims, preside over any form of representative or class proceeding, or award relief to a group of people.
19.4 Exceptions
Notwithstanding the above, MC² reserves the right to seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property, confidential information, or brand reputation.
20. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the courts of North Carolina.
21. Entire Agreement
These Terms & Conditions, together with the Privacy Policy and any program-specific agreements, constitute the entire agreement between you and MC² Life Coaching with respect to your use of our services. They supersede all prior agreements, representations, and understandings, whether written or oral. No Coach, employee, or contractor of MC² has authority to modify these Terms on MC²'s behalf.
22. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms remain in full force and effect.
23. Waiver
MC²'s failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of MC² Life Coaching, LLC.
24. Contact
For questions regarding these Terms & Conditions, please contact:
MC² Life Coaching
Email: [[email protected]]
Website: [mc2lifecoaching.com]