MC² Life Coaching

MC² Life Coaching — Privacy Policy

Effective Date: June 29, 2026

This Privacy Policy describes how MC² Life Coaching, LLC collects, uses, stores, and protects your personal information when you use our website, platform, programs, and services. Please read it carefully.

1. Who We Are

MC² Coaching, LLC d/b/a MC² Life Coaching ("MC²," "we," "us," or "our") operates mc2lifecoaching.com and delivers coaching programs through our Thinkific-hosted learning platform. We are the data controller for the personal information we collect in connection with our services.

Contact for privacy matters: [[email protected]]

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information you provide when you:

• Create an account on our platform (name, email address, password);
• Enroll in or purchase a program or product (name, billing address, payment information);
• Complete intake forms, assessments, or surveys (which may include personal and sensitive information about your life circumstances, health, relationships, and goals);
• Participate in coaching sessions, group calls, or community discussions;
• Contact us by email, form, or phone;
• Subscribe to our newsletter or marketing communications;
• Complete the Locus of Control Self-Assessment or other MC² assessments.

2.2 Information Collected Automatically

When you visit our website or use our platform, we automatically collect certain information, including:

• IP address and approximate geolocation;
• Browser type, operating system, and device information;
• Pages visited, time spent, and navigation patterns;
• Referring URLs;
• Cookie and tracking data (see Section 8).

2.3 Information from Third Parties

We may receive information about you from:

• Payment processors (such as Stripe or PayPal), including transaction confirmation and billing details;
• Email marketing platforms (such as Kit/ConvertKit), including email engagement data;
• Our course platform provider (Thinkific), including enrollment and progress data;
• Referral partners or affiliates, if applicable.

2.4 Sensitive Information

In the course of coaching, you may share sensitive personal information including details about your health, mental health, relationships, finances, and legal matters. This information is shared at your discretion and is treated with the highest level of confidentiality. We do not use sensitive personal information for marketing purposes.

3. How We Use Your Information

We use your personal information to:

• Create and manage your account;
• Process payments and fulfill program enrollment;
• Deliver program content, coaching sessions, and support;
• Send transactional communications necessary to your enrollment;
• Send marketing communications to which you have consented;
• Operate and improve our platform, programs, and services;
• Comply with legal obligations;
• Protect the security and integrity of our platform and community;
• Enforce our Terms & Conditions;
• Conduct internal analytics to understand how our programs are used.

We will not use your personal information for any purpose incompatible with the purposes stated above without your prior consent.

4. Legal Basis for Processing (for EEA/UK Users)

If you are located in the European Economic Area or United Kingdom, we process your personal information on the following legal bases:

• Contract: to fulfill our obligations under your enrollment agreement;
• Legitimate interests: to operate and improve our business, provided such interests are not overridden by your rights;
• Consent: for marketing communications and non-essential cookies;
• Legal obligation: where required by applicable law.

5. How We Share Your Information

5.1 Service Providers

We share your information with trusted third-party service providers who assist us in operating our business, including:

• Thinkific (course platform and enrollment management);
• Stripe and/or PayPal (payment processing);
• Kit/ConvertKit (email marketing);
• Zoom (live coaching and group sessions);
• Google (analytics and productivity tools);
• Canva (design and content);
• Amazon KDP (physical book fulfillment, if applicable).

These providers are contractually obligated to use your information only as directed by us and in accordance with applicable privacy law.

5.2 Legal Requirements

We may disclose your personal information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect the rights, property, or safety of MC², our clients, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of our assets, your personal information may be transferred to the successor entity. We will notify you of any such change and the choices available to you.

5.4 No Sale of Personal Information

MC² does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

6. Data Retention

We retain your personal information for as long as necessary to:

• Maintain your account and deliver ongoing services;
• Comply with our legal and contractual obligations;
• Resolve disputes and enforce our agreements;
• Maintain appropriate records for tax and accounting purposes (typically 7 years).

When personal information is no longer needed, we securely delete or anonymize it. Note that certain information shared in community spaces or group contexts may persist in archived formats even after your account is closed.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS);
• Password protection and access controls on our platform;
• Restricted internal access to personal information on a need-to-know basis;
• Regular review of our security practices.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Cookies & Tracking Technologies

Our website and platform use cookies and similar tracking technologies to operate our services, remember your preferences, and analyze how our platform is used. Types of cookies we use include:

• Essential cookies: required for the platform to function (cannot be disabled);
• Functional cookies: remember your preferences and settings;
• Analytics cookies: help us understand how visitors use our site (e.g., Google Analytics);
• Marketing cookies: used to deliver relevant advertising and track campaign performance.

You can control non-essential cookies through your browser settings or our cookie consent tool. Disabling certain cookies may affect the functionality of our platform.

9. Your Rights & Choices

9.1 All Users

You have the right to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Request deletion of your personal information, subject to our legal retention obligations;
• Withdraw consent for marketing communications at any time;
• Request a copy of your personal information in a portable format.

9.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how it is used, the right to request deletion, the right to opt out of the sale of personal information (MC² does not sell personal information), and the right to non-discrimination for exercising your privacy rights.

9.3 EEA/UK Residents (GDPR/UK GDPR)

If you are located in the EEA or UK, you have additional rights under the GDPR or UK GDPR, including the right to object to processing, the right to restrict processing, the right to lodge a complaint with a supervisory authority, and the right to withdraw consent at any time without affecting the lawfulness of prior processing.

9.4 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us at [[email protected]]. We will respond within 30 days. We may need to verify your identity before processing your request.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly. If you believe we have collected information from a minor, please contact us immediately at [[email protected]].

11. International Data Transfers

MC² is based in the United States. If you are accessing our services from outside the United States, please be aware that your personal information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

For transfers from the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses or other transfer mechanisms approved under applicable law.

12. Third-Party Links & Integrations

Our website and platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform, including Thinkific, Zoom, and Stripe.

13. Coaching Session Privacy

Private 1:1 coaching sessions are confidential. MC² does not record private sessions without your explicit consent. Where recording is agreed to, recordings are stored securely and used solely for the purpose agreed upon (e.g., for your personal review).

Group coaching sessions may be recorded for the benefit of enrolled participants. By participating in a group session, you consent to being recorded. Recordings are shared only with enrolled participants and are not made publicly available.

Community spaces and group forums are accessible only to enrolled program participants. While we maintain confidentiality standards, you acknowledge that information shared in group settings is shared with other participants.

14. Changes to This Policy

MC² reserves the right to update this Privacy Policy at any time. Updated policies will be posted on our website with a revised effective date. For material changes, we will notify enrolled clients by email. Your continued use of our services after the effective date of any change constitutes your acceptance of the updated policy.

15. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

MC² Life Coaching
Privacy & Data Inquiries: [[email protected]]
General Contact: [[email protected]]
Website: [mc2lifecoaching.com]